Our Cultural Charter

1: Integrity: Is the Essence of Everything

• We understand it’s the most important thing we have
• We always focus on positive outcomes
• We build healthy relationships
• We are only willing to promise what we truly believe is achievable
• We always speak the truth.
• What we promise is what we deliver.
• We only ever make agreements that we are willing and intend to keep.

2: Excellence: Our Pillar of Difference

• We continually strive to add value to our interactions with others
• Our deliverables are of the highest possible quality
• We always acknowledge others for their positive actions and are willing to receive raise for our actions.
• We are unwilling to accept ‘Second best’ or just good enough’

3: Our Members Point of Distinction

• We display a high level of enthusiasm when working together
• Our attitude is ‘how can we’ rather than ‘why we can’t’
• We all consistently strive towards developing ourselves as leaders
• We are providers of solutions rather than promoters of problems and we focus Resolution ahead of Compromise

4: Education: Our Highest Form Of Leverage

• We are committed to ongoing learning in business, health and relationship improvement methods
• We are committed to developing ourselves as people and to acquiring knowledge that will help us gain wisdom
• We understand that simply having knowledge is not enough; we must apply it and learn from that application
• We learn from our mistakes.
• We consistently learn, grow and master so that we can help our fellow clients learn, grow and master too.

5: Trust: Who We Are

• We only make agreements we are willing and able to fulfill
• We communicate any potential problems in an appropriate manner
• We offer solutions to rectify these
• We understand a large agreement is just lots of small agreements together: the behavior is the same

6: Success: Our Purpose

• We foster an attitude of success
• We support each other in their aim to be successful
• We are willing to receive and to give
• We strive for constant and never ending improvement
• We totally focus our thoughts, energy and attention on the successful outcome of whatever we are doing.
• We are willing to win and allow others to win: Win/Win.

7: Change: For Us To Embrace

• We understand that change is a constant.
• We will support others around us in embracing positive action towards the changes they desire in their business , health and their personal life
• We are truly responsible for our actions and outcomes and own everything that takes place in our work and our life.
• We know that for things to change, first we must change. 

8: Co-Operation: The Future Of Business

• We understand Co operation is critical in Relationships and Business
• We display brightness of future to all involved
• We are entering a game that has no end.
• Co operation is the biggest thing on the planet.

9: Communication: True Communication is the response we get

• We understand that gossip destroys organisations and we will take every opportunity to correct any potentially destructive situation
• We speak with good purpose and never use or listen to sarcasm or gossip.
• We understand words can be extremely damaging to humans and only ever discuss concerns in private with the person involved.

10: Balance: Our Quality of Life

• We have a balanced approach to life, remembering that our spiritual, social, physical and family aspects are just as important as our financial and intellectual.
• We complete our work and our most important tasks first, so we have sufficient time for health and exercise and quality time for ourselves, with our families and also to renew.

11: Team Work: Our Way Of Working Together

• We strive towards the achievement of our team’s goals and the goals of those we work with.
• We are willing to learn from our mistakes
• We consistently operate from a desire to cooperate and build relationships

12: Systems: The Way We Operate

• We work from the premise of humanising the exceptions and systemising the routine
• We understand that 94% of all business challenges are system-related and 6% are human-related
• We are becoming systems dependant
• We consistently review and correct all parts of the Business 

13: Persistence: Our Power Of Will

• We carry on despite all opposition until we achieve our goals
• Our intensity of Desire is etched into our subconscious mind so that we will not be handicapped by lack of persistence
• With persistence we will win
• We understand there is no substitute for persistence